Refund policy

Due to the nature of our products, all hair items are final sale for hygienic reasons. This policy ensures the highest standards of safety and quality for every customer.

We do not offer refunds or exchanges on any hair products once an order has been completed and shipped. We encourage you to carefully review product details, descriptions, and selections before placing your order.

If your item arrives damaged, defective, or incorrect, please contact us within a reasonable
timeframe with photos and your order details. We'll review the issue and work with you to find an appropriate solution.

If you have any questions before purchasing, feel free to reach out—our team is here to help you make the right choice.